Privacy Policy
Last Updated: January 1, 2025
Our Privacy Commitment
At Unstoppable VPN, we are committed to protecting your privacy. We maintain a strict no-logs policy and use industry-leading encryption to ensure your online activity remains private and secure.
1. Information We Do NOT Collect
We do not collect, log, or store:
- Your browsing history
- Traffic data or DNS queries
- Connection logs or timestamps
- IP addresses assigned to you
- Bandwidth usage or session information
2. Information We Collect
To provide our service, we collect minimal information:
Account Information
- Email address (for account creation and communication)
- Payment information (processed securely by third-party providers)
- Username (if you choose to create one)
Aggregate Data
- Server load information (to optimize performance)
- Crash reports (to improve app stability)
- Anonymous usage statistics (to enhance user experience)
3. How We Use Your Information
We use the limited information we collect to:
- Create and manage your account
- Process payments and subscriptions
- Send service-related communications
- Provide customer support
- Improve our service and user experience
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for all VPN traffic
- Secure server infrastructure with regular security audits
- Encrypted storage of account information
- Strict access controls and authentication protocols
- Regular security updates and patches
5. Third-Party Services
We work with trusted third-party providers for:
- Payment Processing: We use encrypted payment processors that comply with PCI-DSS standards
- Analytics: We use privacy-focused analytics tools that don't track individual users
- Email Services: For account-related communications only
We ensure all third-party providers maintain strict privacy standards and do not share user data.
6. Data Retention
We retain account information only as long as your account is active. If you cancel your subscription, we delete your data within 30 days, except where required by law to retain certain information.
7. Your Rights
You have the right to:
- Access your personal data
- Request data correction or deletion
- Export your data
- Opt out of marketing communications
- Delete your account at any time
8. International Data Transfers
Our servers are located in multiple jurisdictions. We ensure that any international data transfers comply with applicable data protection laws, including GDPR and other regional privacy regulations.
9. Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect information from children. If we become aware of such collection, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@unstoppablevpn.com
Address: 600 California St, San Francisco, CA 94108, USA